“Customers from all parts of the UK are welcome”

Some relevant information, which could be of interest to you as a prospective UK Tartan Time customer:

Communications

To contact us to discuss a product or an order etc. most economical method, which can also be conveniently done at any time of day or night is by email: mail@tartantime.co.uk.

If you want to telephone us the number is 01361 810384
Also, Fax number is 01361 810384.

Our normal times of business are 9.00 am to 6.00 pm. As we work from home it may be possible to speak to us out with these times within reason.

Payment Methods / Protx

Payments can be made securely using the above debit/credit cards or by PayPal or by UK cheque.

Larger orders can also be paid by Bank Transfer, if required.

PROTX

PROTX is our payment Service provider, an established UK company. They are responsible for processing any credit and debit card payments on our behalf and the go between, between your Card Company and our Merchant Services Bank. PROTX specialize in payment processing of card transactions for the internet.

Provided you supplied an accurate e-mail address, you will receive a PROTX e-mail confirming the transaction details, when it goes through.

Delivery in the UK

We use in the main Royal Mail Post office services: mainly ‘First Class Recorded’, ‘Special Delivery’ and ‘Standard Parcels Service’, all with insurance.

Smaller items would normally be sent first class recorded with delivery aimed at next day.

Special delivery request/ Next Day delivery

If you require an order by a guaranteed date or guaranteed next day delivery, please contact us to discuss. There may be an additional charge for a special service, over and above our standard post and packaging rates.